Frequently Asked Questions

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Career Innovations is a referral based agency that specializes in Permanent, Contract, Temporary, and Temp-Perm recuitment solutions.

Career Innovations is very transparent and utilizes a competitive transparent pricing model.  We strive to keep your out of pocket expenses cost low, yet still provide superior service and candidates.  Our fees are based on the complexity of the assignment.  We are not a cookie cutter firm, therefore can not give a cookie cutter price. Cost is discussed once all variables are assessed.  

We provide three levels of service (3 Levels).  Regardless of the level of service you request the quality is NOT impacted.  All our searches are strategically approached, using a combination of social networking, referrals, associations and affiliations, technology, and laser focused headhunting.

Realistically, having internal recruiters are ideal.  But the fact is not every company can AFFORD strong internal recruiters.  And many internal recruiters are assigned other HR functions, which can take them away from the core of finding top talent.  And let's face it, not all recruiters are created equal.  You have your good ones and you have your mediocre ones.  Our article sheds light on this topic: Why you Need a Search Firm

Yes. We understand that some recruiting assignments require confidentiality.

We recruit throughout Canada and the United States, including Hawaii, & Alaska.

Career Innovations recruits across a broad range of industries and broad range of types of positions.  We customize each recruiting engagement specific to the company and what the company truly needs from  Career Innovations.  From Executives to Managers to Professional level positions.  We generally get request from the Engineering, IT, Healthcare, Marketing & Sales fields. Regardless, Career Innovations works closely with the hiring manager and recruiter to find a fit for each position assigned.

No.  Unfortunately, we do not work on a contingency basis.  We take each and every search very serious and we view our clients as strategic partners working towards a common goal. Contingency requires little to no commitment or investment, there is very little skin in the game, this explains why contingency searches are often given less energy by recruiting professionals.  

When we take on a search we are 100% committed throughout the entire process and expect the same in return.  Review our 3 Levels of Service.

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There are 3 simple steps to using our services:

  1. Decide on what services you would like to purchase. Once selected you will be prompted to create an account (login and password). Your contact/billing information will be collected. You will then be prompted to pay for your package using major Credit or Debit card. You can also take advantage of additional services (cover letter, hard copy, CD, online storage, etc…) Following your purchase you will be sent a confirmation e-mail. If there are any problems you may contact our customer service number directly 1-888-262-4713 Ext 104.
  2. After completing your purchase, if you do not have an existing resume, you will be prompted to contact us.  We will then develop a competitive resume with your answers to some simple questions that will be asked on the call.  You will then receive a confirmation e-mail,  at this point if any other information is required one of our qualified technical writers will contact you to collaborate on the writing process.

    When editing an existing product (resume, cover letter, CV, career portfolio, etc…) you will be prompted to upload existing documents that you are requesting to be edited. You will also receive a confirmation e-mail that your documentation and/or supporting documents have been received. At this point if any other information is required one of our qualified technical writers will contact you to collaborate on the writing process.

  3. SIT BACK & RELAX!!!!! Within 48-72 hours you will receive your new resume, which you can review and recommend some revisions if you feel any is necessary. Once you are fully satisfied you will be sent the final product in Word and/or Adobe (PDF) format. Either way, from here your career possibilities improve vastly.

As we all know looking for a good career is a competition. While you may have really impressive qualifications and experience it’s also important to keep in mind that a lot of other people do as well. So when the time comes for the recruiter to compare you with other applicants the only way to really set yourself apart from other equally qualified people is to have the most impressive and compelling resume. We tend to gravitate towards appearance, it's human nature.  Landing a job is 70% presentation and 30% actual skills and abilities. In fact, the candidate who gets the job is not always the most qualified; rather, the candidate with the best presentation will get hired.

With the help of our highly qualified writers, your qualifications will be more polished and attention-getting than self-written resumes based on samples.  Career Innovations also places emphasis on small details that may be omitted or maybe have been thought to be not important.  But those are the key details that set you apart from other qualified candidates.

Once you place your order with us you will be asked to create an account and a login. When you have your account set up you will be able upload all requested documentation and view the status of your order. Once that is completed you will be able to communicate with your assigned technical writer either by e-mail and/or phone. Career Innovations gives our clients a personal touch. We know e-mailing and message boards may not always be the best form of communication. That’s why Career Innovations allows you the ability to call and speak to your personal technical writer directly. We give you options you can depend on and appreciate.

We always stress the importance of sending a cover letter with your resume. Cover letters are really important because it allows you to inform the reader a few things about yourself that may not be included on your resume. It allows you to introduce yourself and highlight your key attributes which easily can be lost in the bullets points of a resume.  It brings the most important part of your resume to the reader's attention.  Your cover letter at the end of the day is a sales-pitch that compels the reader to move forward to reading your resume. Entice them to want to schedule a interview with a competitive written cover letter.  If you are interested in cover letter writing/editing services, Career Innovations offers packages that allow you to order your resumes and cover letters together.

Your resume will be delivered to you via email.  If a hard copy is order in addition to an electronic version you will be mailed copies printed on high quality 100% cotton resume paper.   You also have an option of storing your resume online under your account on our website.  The format of the file is electronically delivered it to you in MSWord format and PDF.

Career Innovations accept all major credit cards including, Visa, Master Card, and Discover card. We accept Debit cards with the Visa or MasterCard logo. You can also make payments via PayPal.  If you would like to make a payment via mail you may mail all money orders to our mailing address listed below:

Career Innovations
P.O. Box 620961
Charlotte, NC 28262

Please include your phone number and e-mail on the money order, so we may contact you immediately once received. Please note that payment by mail may delay the processing of your order for 7-10 business days as we cannot begin until confirmation of payment is received. Please contact us directly if this method of payment is chosen. Our customer service number is 1-888-262-4713 Ext 103 for our billing department.

Checks are NOT accepted as a form of payment.

We are proudly located in Charlotte, North Carolina have been since we started this business. If you need to get in touch with us to place an order or to simply ask a question, call our toll free hotline or email us directly. Check the Contact Us page for detailed information.

You may contact us directly and make a payment over the phone.  Once payment is completed you will receive an e-mail that will confirm the payment.  You may also request a PayPal "Payment Request" to be sent to you directly and you may make a payment via your own PayPal account.


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